About Group Lessons
Before you make a purchase
- Please read the Terms of Use
- Please read our Privacy Policy
How to book a group lesson
- Please make sure to purchase the lesson you wish to attend
- Lesson reservations are prepaid
- Payment options include Stripe (credit card) or PayPal
- Group lesson bookings can be made up to 72 hours before the scheduled time
- Cancellations or changes can be made through the Customer Panel
About group lessons
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The duration of group lessons varies depending on the lesson
- The minimum number of participants required for a group lesson is 2
- If reservations do not reach 2 participants, the lesson will not be conducted
- If a booked lesson is canceled, a notification email will be sent
- The maximum number of participants for a group lesson varies depending on the lesson, so please check the page for each lesson for details
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The Zoom link for each lesson will be included in the confirmation email upon booking
- You can also check the Zoom link for each lesson from the Customer Panel
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Please access the Zoom URL at the scheduled start time of the lesson
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Cancellations or changes are requested to be made 12 hours prior to the booked time
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No cancellations or refunds will be processed within 12 hours of the booked time
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If you have questions about the lesson content or tutor before the group lesson, we recommend taking a trial lesson with the tutor
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Trial lessons are 25 minutes
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Trial lessons can be booked once per tutor
Refund policy
- Please note that refunds or cancellations due to customer’s circumstances cannot be accepted after the purchase of lesson tickets
- For lessons canceled due to not meeting the minimum required number of participants, a coupon for the same amount as your payment will be issued, which you can use for your next booking
- If students do not show up within 5 minutes after the start of the class, the teacher will consider the student absent from class, and there is no refund or rescheduling available